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Ç¥ÁعøÈ£ | [ÆóÁö] TTAE.IT-M3050 | ±¸Ç¥ÁعøÈ£ | |
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Á¦°³Á¤ÀÏ | 2005-12-21 | ÃÑÆäÀÌÁö | 126 |
ÇѱÛÇ¥Áظí | È®Àå Åë½Å¸Á¿î¿ë°ü¸® ÇÁ·¹ÀÓ¿öÅ© | ||
¿µ¹®Ç¥Áظí | Enhanced Telecommunication Operation Map | ||
Çѱ۳»¿ë¿ä¾à | ±âÁ¸ÀÇ Åë½Å¸Á¿î¿ë°ü¸® ÇÁ·¹ÀÓ¿öÅ©¸¦ È®ÀåÇÏ¿© ¿î¿ë°ü¸® ¿µ¿ªÀ» Æ÷ÇÔÇÑ eBusiness È°µ¿Àü¹Ý¿¡ ´ëÇÑ È®ÀåÇÁ·¹ÀÓ¿öÅ©ÀÇ ¿ªÇÒ°ú ž´Ù¿î(top down), °í°´Áß½É, ±â´É±â¹ÝÀÇ ºñÁî´Ï½º ÇÁ·Î¼¼½º¿Í ¼ºê ÇÁ·Î¼¼½º¿¡ ´ëÇÑ ³ôÀº ¼öÁØ¿¡¼ÀÇ °³°ü¿¡ ´ëÇØ ¼³¸íÇϸç, ÃæÁ·(fulfillment), º¸Àå(assurance)°ú °ú±Ý(billing) ¾÷¹«ÀÇ ´Ü´ë´Ü(end to end) ÇÁ·Î¼¼½º¿Í ±×ÀÇ ¼ºê ÇÁ·Î¼¼½º¿¡ ´ëÇÑ °ñ°ÝÀÇ °³°üÀ» Á¦½ÃÇÏ°í, ¶ÇÇÑ Æ¯Á¤ ¼ºñ½º Á¦°øÀÚÀÇ Àü¹ÝÀûÀÎ È°µ¿¿¡ °ü·ÃµÈ ±â´ÉÀÇ ÀÌÇظ¦ À§ÇÑ °³·®ÀûÀÎ Á¢±ÙÀ» ½ÃµµÇÑ´Ù. | ||
¿µ¹®³»¿ë¿ä¾à | This document consists of:
�� A description of the role of the eTOM Business Process Framework �� The ebusiness context of service providers and the more complex Business Relationship Context Model required �� A high-level business process framework and explanation of Service Provider enterprise process and sub-process that are top down, customer centric, and end-to-end focused. With evolution from TOM, the eTOM business Process Framework now is a total enterprise framework for Service Providers �� Process Decompositions of all processes from the highest conceptual view of the framework to the working level of the eTOM and many selected lower level decompositions in the framework �� How the process framework can be put to use �� Several Annexes and Appendices, including terminology and glossary, and related guidelines and standards The basic operations framework continues to be stable even as the Information and Communications Services industry continues to change, largely because, like the Telecom Operations Map (TOM), the eTOM Business Process Framework: �� Uses a high level and generic approach �� Reflects a broad range of operations and enterprise process model views �� Reflects the way service providers run and are architecting their business |
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±¹Á¦Ç¥ÁØ | ITU-T M.3050 | ||
°ü·ÃÆÄÀÏ | TTAE_IT-M3050.pdf |