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Ç¥ÁعøÈ£ TTAS.IT-E860 ±¸Ç¥ÁعøÈ£
Á¦°³Á¤ÀÏ 2003-10-24 ÃÑÆäÀÌÁö 25
ÇѱÛÇ¥ÁØ¸í ¼­ºñ½º ·¹º§ º¸Áõ¼­(SLA) ±âº» ±¸Á¶
¿µ¹®Ç¥Áظí Framework of SLA
Çѱ۳»¿ë¿ä¾à ±Ã±ØÀûÀ¸·Î °í°´À¸·ÎºÎÅÍ ¿ä±¸µÇ´Â ¼­ºñ½ºÇ°ÁúÀ» º¸ÀåÇϱâ À§ÇØ ÇÊ¿äÇÑ SLAÀÇ ±¸Á¶¿¡ ´ëÇÏ¿© ±â¼ú
ƯÁ¤ ¼­ºñ½º ¹× ƯÁ¤ ±â¼ú°ú ¹«°üÇÑ ÀÔÀå¿¡¼­ SLAÀÇ ÀϹÝÀûÀÎ ±¸Á¶¸¦ ¼³¸í
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¿µ¹®³»¿ë¿ä¾à This standard is made for providing guideline to user/provider the framework of Service Level Agreements. That is, this standard describes a generic structure of SLA adopting an approach independent from the type of service and the technology used
±¹Á¦Ç¥ÁØ ITU-T E.860
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