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¿µ¹® Ç¥Áظí eTOM Business Process Decomposition and Descriptions
ÇÑ±Û ³»¿ë¿ä¾à º» Ç¥ÁØÀº eTOM¹®¼­¿¡ ´ëÇÏ¿© ±âº»¹®¼­ÀÎ GB921¹®¼­¿¡¼­ °£·«È÷ ¼³¸íµÈ Åë½Å¸Á¿î¿ë
°ü¸®ÀÇ ÁÖ¿ä ¾÷¹« ÇÁ·Î¼¼½º¿¡ ´ëÇÏ¿© »ó¼¼ÇÑ ¼öÁØÀÇ ¾÷¹«ÇÁ·Î¼¼½º ¸í¼¼¸¦ Á¦°øÇÑ´Ù. ÀÌ
¹®¼­´Â °³Åëó¸®, °íÀåó¸®, ºô¸µ µîÀÇ ±âº»ÀûÀÎ ¿î¿ë°ü¸® ÇÁ·Î¼¼½º»Ó¸¸ ¾Æ´Ï¶ó ÀÌ ¾÷¹«
¸¦ Áö¿øÇϱâ À§ÇÑ OSR(Operations Support & Readiness) ÇÁ·Î¼¼½º ¹× Àü·«, ±â¹Ý±¸Á¶,
»óÇ°Áֱ⠵ ´ëÇÑ °ü¸® ÇÁ·Î¼¼½º¸¦ ´ã°í ÀÖÀ¸¸ç, ÀÌ¿¡ ´ëÇÏ¿© °í°´°ü°è°ü¸®, ¼­ºñ½º¿î
¿ë°ü¸®, ÀÚ¿ø¿î¿ë°ü¸®, Çù·Â»ç°ü¸® µîÀÇ °èÀ§º°·Î ¼¼ºÐÈ­ÇÏ¿© ¼³¸íÇÑ´Ù.
¿µ¹® ³»¿ë¿ä¾à This standard document provides the detail descriptions about decomposed eTOM
processes which are explained in GB921 document. This document contains not only
the basic operation processes about fulfillment, assurance, billing but also
OSR(Operations Support & Readiness) process to support basic operation processes,
processes about strategy, infrastructure, product lifecycle. And, This document
explains processes in detail by layering them with Customer Relation Management,
Service Operations & Management, Resource Operations & Management,
Supplier/Partner Management
°ü·Ã IPR È®¾à¼­ Á¢¼öµÈ IPR È®¾à¼­ ¾øÀ½
°ü·ÃÆÄÀÏ    TTAE_OT-01_0008_[2].zip TTAE_OT-01_0008_[2].zip
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