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¿µ¹® Ç¥Áظí Service Framework
ÇÑ±Û ³»¿ë¿ä¾à º» Ç¥ÁØÀº Åë½Å ¼­ºñ½º¸¦ »ý¼º, ¹èÄ¡ ¹× °ü¸®ÇϰíÀÚÇÒ ¶§ Á÷¸éÇÏ´Â ºñÁî´Ï½º ¹®Á¦Á¡À» ±¸Ã¼ÀûÀÎ ½Ã³ª¸®¿À¿Í ¿¹¸¦ ÅëÇØ ÇØ°áÇÒ ¼ö ÀÖ´Â ¿ä±¸»çÇ×À» ¹Ù¶óº¼ ¼ö ÀÖµµ·Ï ÇÑ´Ù. º» Ç¥ÁØÀº ½ÇÁ¦ µ¥ÀÌÅÍ ¸ðµ¨À» »ç¿ëÇÏÁö ¾Ê°í ´ë½Å ¿ä±¸µÇ´Â ¼­ºñ½º ÇÁ·¹ÀÓ¿öÅ©¿¡ ´ëÇØ ±â¼úÇÑ´Ù. º» Ç¥ÁØÀº Ãʱ⠰¡ÀÌµå ¹®¼­·Î¼­ ÇâÈÄ ºñÁî´Ï½º ¹®Á¦¿Í Ç¥ÁØ ¼­ºñ½º °ü¸® »ç·Ê¿¡ ´ëÇÑ ¼Ö·ç¼ÇÀ» È®¸³ÇÏ´Â ¿¬°ü ¾÷¹«¿¡ ¸íȮȭ ÇÒ ¼ö ÀÖ´Ù.
¿µ¹® ³»¿ë¿ä¾à "This document will illustrate the business problem with a concrete scenario and example and then look at the requirements needed to solve the problem. Although there are some pointers to relevant TMF projects, this document does not take a position on the actual data model. Instead, it describes the required service
framework. This initial release of the guidebook is meant to act as a basis of further work to identify the relevant projects to solve the business problem and establish the solution as a standard service management practice."
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