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Ç¥ÁعøÈ£ | TTAE.IT-M1550 | ±¸Ç¥ÁعøÈ£ | |
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Á¦°³Á¤ÀÏ | 2005-12-21 | ÃÑÆäÀÌÁö | 15 |
ÇѱÛÇ¥Áظí | »ó½Â ÀýÂ÷ | ||
¿µ¹®Ç¥Áظí | Escalation Procedure | ||
Çѱ۳»¿ë¿ä¾à | ÁÖ¿ä ³»¿ëÀ¸·Î´Â Åë½Å¸Á ¿î¿ë ½Ã ´Ù¸¥ ±â°ü ¶Ç´Â »ç¾÷ÀÚ°£¿¡ Çù·Â µî ÅëÇØ ¹®Á¦¸¦ ÇØ°áÇÒ ¶§ »óÀ§ Àü¹®°¡ ¶Ç´Â Ã¥ÀÓÀÚ¿¡°Ô Àå¾Ö Á¤º¸¸¦ »ó½Â½ÃÄÑ¾ß ÇÏ´Â ÀϹÝÀûÀÎ ¹üÁÖ¸¦ ±â¼úÇÏ°í »ó½ÂÁ¡¿¡ ´ëÇÑ Á¤ÀǸ¦ ÇÑ´Ù. | ||
¿µ¹®³»¿ë¿ä¾à | An escalation procedure is the process of referring a matter to an organizational entity with a greater degree of expertise or authority. The stage at which an Administration will invoke the escalation procedure will be in accordance with preestablished bilateral or multilateral agreements which take into account severity of the fault, importance of the service affected, etc. When occurrences cannot be resolved by the staff at maintenance points, the primary activity is for discussion between the supervisors (or managers) of the maintenance points in each Administration in order to agree on a satisfactory solution. These are the first escalation points (first escalation level) for problems which cannot be resolved through normal cooperative actions. | ||
±¹Á¦Ç¥ÁØ | ITU-T M.1550 | ||
°ü·ÃÆÄÀÏ | TTAE_IT-M1550.zip |
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