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ÇѱÛÇ¥Áظí È®Àå Åë½Å¸Á ¿î¿ë°ü¸® ¸ÊÀÇ ºñÁî´Ï½º ÇÁ·Î¼¼½º ÇÁ·¹ÀÓ¿öÅ©
¿µ¹®Ç¥Áظí Enhanced Telecom Operations Map (eTOM) - The business process framework
Çѱ۳»¿ë¿ä¾à eTOMÀº ºñÁî´Ï½º ÇÁ·Î¼¼½º ÇÁ·¹ÀÓ¿öÅ©·Î, ¼­ºñ½º»ç¾÷ÀÚ°¡ »ç¿ëÇÒ ºñÁî´Ï½º ¸ðµç È°µ¿À» ºÐ·ùÇϱâ À§ÇÑ ÇÁ·¹ÀÓ¿öÅ© ¶Ç´Â ¸ðµ¨ÀÌ´Ù. ÀÌ°ÍÀº ¼­ºñ½º»ç¾÷ÀÚ ºñÁî´Ï½º ¸ðµ¨Àº ¾Æ´Ï´Ù. ´Ù½Ã ¸»ÇÏ¸é ¼­ºñ½º»ç¾÷ÀÚ°¡ Á¦°øÇÒ Àü·«ÀûÀÎ À̽´³ª ¸ñÇ¥°¡ µÇ´Â °í°´ÀÌ ¾Æ´Ï¸ç, ¼­ºñ½º»ç¾÷ÀÚÀÇ ½ÃÀå ¿µ¿ªÀÌ ¹«¾ùÀÎÁöµµ ¾Æ´Ï¸ç, ¼­ºñ½º»ç¾÷ÀÚÀǺñÁ¯À̳ª ¸ñÇ¥¸¦ ¼³¸íÇÏ´Â ÀÚ·áµµ ¾Æ´Ï´Ù. ÀÌ ºñÁî´Ï½º ÇÁ·Î¼¼½º ÇÁ·¹ÀÓ¿öÅ©´Â ¼­ºñ½º»ç¾÷ÀÚ¸¦ À§ÇÑ Àü·«ÀûÀÎ ºñÁî´Ï½º ¸ðµ¨°ú °èȹÀÇ ÇÑ ºÎºÐÀ» ´ã´çÇÑ´Ù.
¿µ¹®³»¿ë¿ä¾à The eTOM is a business process framework, i.e., a reference framework or model for categorizing all the business activities that a service provider will use. It is NOT a service provider business model. In other words, it does not address the strategic issues or questions of who a service provider's target customers should be, what market segments should the service provider serve, what are a service provider's vision, mission, etc. A business process framework is one part of the strategic business model and plan for a service provider.
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